Frequently Asked Questions
CREATE MEMORABLE MEMORIES, ONE SNAP AT A TIME! BOOK TODAY WITH ONLY A $200 DEPOSIT!
Frequently Asked Questions
Here at Snapnglowpb, we provide fun and high-quality customer service! We are a licensed company and are fully insured. We strive in creating memories that you and your guest can cherish for a lifetime.
At least a 8x8 space to setup. If no backdrop is needed, the a minimum of 5x5 space
We usually arrive 1 hour early to set up. If you need us there earlier than that, there will be an additional charge for idle time.
No, we do not charge for setting up or breaking down.
We require a non-refundable $200 deposit to reserve the booth for your event. Your deposit goes toward your full balance and the remaining balance is due 28 days before your event date. If your event is less than 28 days, a full balance is due at the time of booking.
Yes, we have general liability insurance.
Our booking process is very easy! Just inquire with us and we will reach out to you with a proposed package and quote via email/text within 24 hours of inquiry.
Our preferred package is made perfectly for our small-medium events with approx. 100-200 guests. For larger events with 200+ guests, we recommend our inclusive package with an option to add additional hours to fit the needs of your event.
You can add additional time of $165/HR on the day of your event at least 30 minutes before your service time ends. Payment must be taken before we extend the time. We will let you know 30 minutes prior to the end of your service time to remind your guests to experience the booth or so you can decide if you would like to extend the time.
Yes! A link to the gallery of all the photos and templates taken from your event will be shared to you 24-48 hours after your event. Your gallery will be saved on our drive for ONE YEAR. Please download and back-up your photos within the year.
After ONE YEAR, your gallery will be in our back-up for an additional 3 years. To retrieve them after 1 year will be an additional $25. After 3 years, the photos will be deleted.
We offer outdoor packages which includes the rental of our 10x10 "Photo Booth" tent. It is an additional $80 to whichever package you choose.
We thrive to provide an experience to you whether it is indoors or outdoors but it must meet our outdoor requirements!
Requirements for Outdoor Events:
Minimum of 10x10 space on a leveled surface. Surface must be on a non-dirt and dry area. Conrete area is a must.
Must provide power outlet source. In order to run our booth, you must provide us with a power source or a generator directly for the booth only. The power source/generator must not be powering other equipments (example: jumper, stereos, lights. etc.). The outlet source must be within 25 feet.
Weather must not be excessive in heat or raining. In the event the weather is extremely hot, (example: over 100 degrees) or if it is raining or wet outside, we will not be able to operate.
Rain/Wind
We understand that the weather can be unpredictable. Rain can cause damage to our booth and cause moisture to seep in and the wind can cause the backdrop blowing over and props flying off the tables. We will try our best to secure our area but in the event that we cannot, we must either be moved indoors or pack up the booth . If there are no alternatives and we have to pack up and leave, there will be no refund.
What if there is no outlet near by?
If there is no outlet available within 25 feet, you can rent a generator from us for your photo booth event at the rate of $80/hr.